Using a tool to request reviews from customers will save you time and increase the number of reviews you receive.
Amazon has strict guidelines on how you can request reviews from customers. Our tool ensures you are compliant with these guidelines.
Requesting reviews manually can be time consuming and difficult to manage. Our tool automates this process for you.
We currently only support the UK marketplace. Any order placed on other marketplaces will not be processed.
We are working on adding support for other marketplaces in the near future.
When we send a review request to a customer, it is asking for both a product review and a seller review.
Product reviews are important as they give other customers the confidence to purchase your product, this has a direct impact on your sales. It can also move you up the search rankings.
Seller reviews are important as they tell other customers how reliable you are as a merchant. This can improve your ability to win Buy Box as well as impact your ability to sell on the Amazon marketplace.
Amazon have strict rules around contacting customers. This tool sends Amazon's review request email template to customers to ensure it is always compliant with Amazon standards.
Most importantly, the tool ensures that you are requesting reviews from all customers who have placed an order with you.
The tool also allows you to filter out customers who have returned products, or who have only ordered from you once.
We also allow you to time your review requests to match when the order was made. This can increase the likelihood of the customer seeing and actioning the request.
Our tool is fully set and forget. Once you have set up your preferences, you can leave the tool to run in the background and there is no need to login at all.
We also use the secure authentication method provided by Amazon to ensure your account is never at risk. Browser extensions often require you to share your Amazon login details with a third party, which is a security risk.